Welcome to Personal Injury Solicitors London, operated by JF Law Limited (“we”, “us”, “our”). We are committed to protecting and respecting your privacy in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable laws.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services or visit our website.
JF Law Limited is authorised and regulated by the Solicitors Regulation Authority (SRA No. 619586).
By using our website, you agree to the terms of this Privacy Policy.
Data Controller
JF Law Limited is the data controller for your personal data.
Registered address: Champions Business Park, Arrowe Brook Road, Birkenhead, Wirral CH49 0AB
info@jflaw.co.uk
Telephone: 0151 375 9916
Information We Collect
We may collect, store, and use the following types of personal data:
- Identity Data: First name, last name, title, date of birth, gender
- Contact Data: Postal address, email address, and telephone numbers
- Enquiry and Case Data: Information provided by you related to your legal matter
- Financial Data: Billing address, payment card details (if applicable)
- Technical Data: IP address, login data, browser type and version, time zone setting, location data
- Profile Data: Enquiries made by you
- Usage Data: Information about how you use our website and services
- Marketing and Communications Data: Your marketing preferences
We may also collect special category data where necessary for your case, for example, health information in a personal injury claim.
How We Collect Your Information
We collect your personal data through:
- Direct interactions (e.g., contacting us through our website, telephone, or email)
- Automated technologies (e.g., cookies and server logs)
- Third-party referrals or publicly available sources
How We Use Your Information
We use the information collected to:
- Provide legal services
- Respond to enquiries
- Manage our relationship with you
- Conduct identity verification and conflict checks
- Comply with regulatory requirements
- Process payments
- Improve our services and website
- Send marketing communications where permitted
We will not sell or lease your personal information to third parties.
Legal Bases for Processing
We rely on the following lawful grounds for processing your data:
- Performance of a contract with you
- Compliance with a legal obligation
- Legitimate interests, such as improving our website and services
- Consent, for sending marketing materials or processing sensitive personal data
Where processing is based on your consent, you have the right to withdraw your consent at any time.
Marketing Communications
We may use your data to send you marketing information about our services where you have consented or where legally permitted. You may opt out at any time by contacting us or using the unsubscribe link provided in communications.
Sharing Your Information
We may share your information with:
- Our employees, agents, consultants, and contractors
- Professional advisers, such as barristers or medical experts
- IT and system administration service providers
- Regulatory authorities (including the SRA)
- The Legal Ombudsman, where necessary
All third parties are required to respect your personal data and process it lawfully and securely.
International Transfers
We generally do not transfer your personal data outside the United Kingdom. If transfers are necessary, we will ensure appropriate safeguards are in place.
Data Security
We have implemented appropriate security measures to protect your personal data from unauthorised access, use, alteration, or disclosure. These measures include:
- Encryption
- Access control
- Secure servers and backup systems
Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, including satisfying legal, accounting, and reporting requirements. Typically, files relating to legal matters are retained for six years after the case is closed, unless a longer retention period is required.
Your Legal Rights
You have the following rights regarding your personal information:
- Right to access
- Right to rectification
- Right to erasure (the “right to be forgotten”)
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent (where consent is relied upon)
You may exercise these rights at any time by contacting info@jflaw.co.uk
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.