Accident At Work Claims In London
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Every employee in the UK has the legal right to work in a safe and secure environment. Employers are required by law to take reasonable steps to prevent accidents, protect workers from harm, and respond appropriately when injuries occur.
In London, where fast-paced industries like construction, hospitality, and retail are prominent, workplace accidents remain a real concern.
From scaffold falls in Stratford to kitchen burns in Soho, workers across the capital face daily risks. Despite these dangers, many people are unaware of their legal rights to compensation, or wrongly assume they aren’t eligible to claim.
At Personal Injury Solicitors London, we offer confidential, No Win No Fee legal advice for workers injured on the job. Whether your injury happened yesterday or months ago, our solicitors are here to help you understand your options.
Click below to check if you can claim compensation today, or continue scrolling to learn all about accident at work claims.
What Is An Accident at Work Claim?
An accident at work claim is a legal process where an injured worker seeks compensation from their employer for an incident caused by unsafe working conditions, negligence, or regulatory failings.
Under the Health and Safety at Work etc. Act 1974, employers in England and Wales have a duty of care to protect the health, safety, and welfare of their employees.
When they fail to meet this duty, and a worker is harmed as a result, that worker has the right to pursue compensation.
Common examples of work-related accidents include:
Slips and trips on wet or uneven floors
Injuries caused by faulty or poorly maintained equipment
Manual handling accidents, such as lifting heavy objects without support
Falls from height on scaffolding or ladders
Workplace negligence can lead to serious injury. In pursuing an accident at work claim, you can hold your employer accountable and help the stop any other colleagues from suffering the same fate.
Types Of Workplace Accidents We Can Help With
We can help with all types of accident at work claims. Some of the most common include:
Slips, Trips and Falls
According to the Health and Safety Executive (HSE), slips, trips and falls are one of the most common cause of injuries at work, accounting for around 30% of all injuries.
Construction Accidents
With so many risks of harm, construction sites are one of the leading locations of workplace accidents. If health and safety measures aren't followed, you could suffer a serious injury
Warehouse and Factory Accidents
With lots of warehouses and factories in London, many people are employed and it's vital to ensure they're protecting from harm. From forklift trucks to machinery, there are various potential causes of injury.
Retail Accidents
London has a huge retail sector, employing thousands of people. From slips, trips and falls to manual handling and assaults by customers, retail staff face many different risks of harm
Office Accidents
Even supposedly safe offices can expose people to risks, such as trips and falls and faulty electical equipment
Car Accidents
If you're a delivery driver working in London, you may spend more time on the road than most people, which can increase the risk of suffering harm
Reviews Of Our Service
Meet Our Accident At Work Solicitors
Patrick Mallon
Patrick is the head of our accident at work department. He has been qualified as a solicitor for over 20 years and specialises in workplace accident claims. He always strives to get the very best result for his clients.
Emma Pomfret
Emma is a Chartered Legal Executive with over 10 years of experience. She is passionate about helping people claim compensation after workplace accidents
Who Can Make an Accident at Work Claim?
You may be eligible to make an accident at work claim if:
You are a full-time or part-time employee and the accident occurred during your normal duties
You are a contractor or agency worker, especially if the workplace controls your tasks or hours
You are self-employed but working under the direction or rules of a third party (e.g., site managers or building firms)
A Note for Immigrant and Non-UK Workers in London
London’s workforce includes thousands of migrant workers. If you are working legally in the UK – regardless of your citizenship status – you are protected by the same health and safety laws as anyone else. You do not need permanent residency or a British passport to make a claim.
The Eligibility Criteria To Make A Claim
If you’ve been injured while carrying out your job, you may be entitled to compensation. The eligibility criteria for accident at work claims in England and Wales are broader than many people realise. At Personal Injury Solicitors London, we help workers from all backgrounds understand their rights and begin the claims process with confidence.
Employees
If you are a full-time or part-time employee, your employer owes you a statutory duty of care. This means they must provide a safe working environment, appropriate training, and suitable equipment. If you were injured due to a failure in any of these areas, you are likely eligible to claim compensation.
For example:
A supermarket worker slips on an unmarked wet floor
A warehouse employee strains their back while lifting without proper training
An office worker develops repetitive strain injury from poorly set-up equipment
Agency Workers and Contractors
Agency and temporary workers also have the right to claim compensation. While your contractual relationship may be with an agency, the company where you are physically working usually shares responsibility for your safety.
You may be eligible if:
You were injured while following site rules or using their equipment
You were under the direct supervision of the site or host company
Responsibility for agency worker safety sits with the employer who controls the working environment.
Self-Employed Individuals
Even if you’re self-employed, you might still be able to make a claim if you were working under another company’s direction or on their premises. In law, the duty of care applies when a business controls the safety of a location or work process.
For instance:
A freelance electrician injured due to unsafe scaffolding on a commercial site
A self-employed delivery driver injured on a poorly maintained loading bay
The relationship between employer and self-employed contractor creates shared legal responsibilities.
If you would like to check your eligibility to make a claim, please click the buttons below to speak with us for free.
What To Do After an Accident at Work in London
Taking the right steps immediately after a workplace accident will help protect your legal rights:
Report the incident to your manager and ensure it is recorded in the accident book
If the injury is serious, it must be reported to the HSE under RIDDOR (Reporting of Injuries, Diseases and Dangerous Occurrences Regulations)
Seek medical attention, either through the NHS or a private clinic
Collect evidence where possible: take photographs, record the names of witnesses, and keep receipts for any costs you incur
If you were treated at a London hospital or GP surgery, request a copy of your medical records. This can support your claim and show the timeline of your injury and recovery.
Frequently Asked Questions (FAQ)
Below, you can find answers to some frequently asked questions about our London service
How long do I have to make a work injury claim in the UK?
In most cases, you have 3 years from the date of the accident to start your claim. This time limit is set under the Limitation Act 1980, which governs personal injury claims across England and Wales. The three-year clock usually starts on the date the accident happened.
There are some exceptions. For example:
If you were under 18 at the time of the accident, the three-year limit starts on your 18th birthday
If the injured person lacks mental capacity, there may be no time limit at all
Delays in London, such as long NHS waiting times for diagnostics, won’t usually be enough to extend the limitation period, so it’s important to seek legal advice promptly.
Can I make a No Win No Fee claim?
Yes, we can help you with your accident at work claim on a No Win No Fee basis, also known as a Conditional Fee Agreement (CFA). This means:
You don’t pay any upfront legal costs
If your claim is unsuccessful, you pay nothing to your solicitor
If your claim succeeds, your solicitor will deduct a success fee (capped by law) from your compensation
No Win No Fee agreements remove the financial risk of claiming. At Personal Injury Solicitors London, we offer No Win No Fee representation for all eligible workplace injury claims, helping you pursue justice without stress or upfront cost.
Do I need to report my accident to claim compensation?
Yes, reporting your accident is an essential step in building a strong claim. Employers in the UK are legally required to keep an accident book and, in certain cases, report serious incidents to the Health and Safety Executive (HSE) under RIDDOR.
Failing to report an accident can make it harder to prove your claim later. To protect your legal rights, you should:
Report the incident to your line manager or supervisor
Ensure it is written in the workplace’s accident book
Keep a personal copy of the report if possible
If you work in a smaller business or were unsure how to report it at the time, don’t panic. Speak to a solicitor as soon as possible—we can often help gather the necessary evidence retrospectively.
What evidence do I need to prove an accident at work?
To make a successful work injury claim, you’ll need to show that your employer breached their duty of care and that this caused your injury. The stronger your evidence, the greater your chances of success.
Key types of evidence include:
Photographs or videos of the accident scene, faulty equipment, or hazardous conditions
Witness statements from colleagues who saw what happened
A copy of the accident report recorded in your workplace
Medical records showing the nature, extent, and treatment of your injuries
Proof of financial losses, such as payslips, receipts for treatment, or travel costs
At Personal Injury Solicitors London, we help clients gather and organise this evidence—whether the accident happened last week or several months ago. We can also request CCTV footage and medical reports on your behalf.
