Assaulted At Work Compensation Claims
If you’re based in London and have been assaulted at work, compensation could be availble and our experienced solicitors could help maximise your settlement.
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Nobody should have to deal with the trauma of being assaulted at work. However, workplace assaults do happen unfortunately and, in some cases, employers are sometimes to blame. Therefore, we’ve produced this article to explain that, if you’re assaulted at work, compensation could be awarded in certain circumstances.
Our experienced team of personal injury solicitors are ready to help you assess your eligibility, gather and present evidence effectively, negotiate with employers or insurance companies, and maximise your chances of a fair outcome.
Whether your assault happened in Westminster, Canary Wharf, Croydon, or anywhere else in London, our solicitors have the expertise to handle your claim, ensuring you receive guidance and representation tailored to your needs.
If you’re unsure whether to proceed, read on for detailed guidance. If you want personal advice or to begin your claim now, you can contact our team online or call 020 7362 2085.
I Was Assaulted At Work, Can I Claim Compensation?
Workplace assaults are unfortunately not as rare as we’d all like, especially in busy environments like hospitals, retail centres, public transport, or late-night venues across London. If you’ve suffered violence or physical aggression at work, from colleagues, clients, customers, or members of the public, you may be able to claim compensation. But when do you qualify for assaulted at work compensation?
Eligibility generally depends on:
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Confirming that your employer owed you a duty of care.
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Showing your employer failed in that duty i.e., they were negligent and this led to you being assaulted
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Proving you suffered injury – physical or psychological as a direct result of being assaulted at work.
Keep in mind: Even if the assault was by a third party (like a customer on Oxford Street or a passenger on the Tube), you could still be eligible if your employer could have reasonably prevented the incident.
The best way to check if you are entitled to claim is to speak with one of our specialists. We’ll assess your case for free, explain your options, answer any questions. Why not call today to find out more?
Should I Sue My Employer or Claim Through CICA?
The Criminal Injuries Compensation Authority (CICA) pays compensation to some innocent victims of crime. So, let’s weigh up whether it’s best to claim through your employer or the CICA scheme:
Claiming against your employer:
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You’d typically take action if your employer was negligent, such as ignoring warning signs, not providing appropriate training or safety equipment, or failing to carry out policies to keep you safe.
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Compensation usually covers pain, suffering, lost earnings, medical expenses, and often more.
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Your employer’s insurance would usually pay out rather than the business itself.
Claiming through the Criminal Injuries Compensation Authority (CICA):
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This is a government scheme that compensates victims of violent crimes in England and Wales.
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If the perpetrator cannot be identified, prosecuted, or does not have the means to compensate you, CICA may still provide compensation.
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You do not need to prove employer negligence for a CICA claim, but the criteria for when and how the assault happened are strict.
We’d suggest that you let us assess your case so that we can offer expert guidance on which route is best if you have been assaulted at work and would like compensation. Our advice is free and there’s no obligation to take matters further so, why not call today?
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Meet Our Personal Injury Solicitors

Patrick Mallon
Patrick is the head of our personal injury claims department. He has been qualified as a solicitor for over 20 years and strives to get the very best result for his clients.

Emma Pomfret
Emma is a Chartered Legal Executive with over 10 years of experience. She is passionate about helping people claim compensation after suffering harm in car crashes
How Long Do I Have To Claim Compensation After Being Assaulted At Work?
Acting quickly is crucial, as strict time limits apply for assaulted at work compensation claims. Typically:
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Against your employer: You usually have three years from the date of the assault to begin legal proceedings.
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Through CICA: The time limit is generally two years from the date of the assault, though exceptions exist for exceptional circumstances (like being unable to come forward due to psychological trauma).
What Injuries Can I Claim For
You can claim for a wide range of injuries, including:
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Physical injuries: Cuts, bruises, broken bones, head injuries, or ongoing pain.
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Psychological injuries: PTSD, depression, anxiety, sleep problems, or emotional distress. These are recognised as valid grounds for compensation and may require a medical or psychiatric assessment.
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Financial losses: Loss of earnings or future work, medical expenses, therapy, rehabilitation costs, and travel related to treatment.
In all accepted accident at work claims, our solicitors always strive to ensure that our clients are fully compensated for all of their suffering.
Can I Use A No Win No Fee Solicitor?
Most people are understandably wary about legal costs. Thankfully, many assaulted at work compensation claims are handled on a no win no fee basis (officially called a Conditional Fee Agreement).
What does this mean for you?
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You won’t pay any upfront legal fees.
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If your claim is not successful, you won’t have to pay your solicitor’s costs.
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If your claim wins, a pre-agreed percentage is deducted from your compensation to cover legal fees (usually capped at 25%).
Evidence To Strengthen Your Claim
Having the right evidence makes all the difference in a successful assaulted at work compensation case. Consider gathering the following where possible:
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Accident book entries: Ensure the assault is properly logged with date, time, and details.
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CCTV footage: Request copies from your workplace, or nearby businesses (especially for incidents in locations like Brixton, Hammersmith, or shopping centres).
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Witness statements: Colleagues who saw the incident or have seen previous warning signs.
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Medical records: Visit a doctor or hospital even if injuries seem minor: request a copy of your medical notes.
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Photographs: Take photos of injuries, the scene, or anything relevant.
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Incident reports: Any correspondence with your employer relating to the assault or safety concerns raised earlier.
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Police reports: If reported to the police, keep documentation or reference numbers.
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Expense receipts: For lost wages, transport, medical treatment, or therapy sessions related to your injury.
Presenting as much clear evidence as possible will give your claim the edge, boosting the chances of obtaining fair compensation.
Assaulted at Work Compensation Claims FAQs
What should I do immediately after being assaulted at work?
After an assault at work, your priority should be to seek medical attention for any injuries and ensure your immediate safety. Once safe, report the incident to your employer and ensure it’s officially logged in the workplace accident book. Collect any available evidence, such as photographs or witness details, and notify the police if a crime has been committed. Prompt action will help protect your rights and support any future compensation claim.
Is my job at risk if I make a compensation claim?
It is unlawful for your employer to dismiss you or treat you unfairly simply for making a legitimate compensation claim after being assaulted at work. UK employment law protects your rights, and you can seek additional legal recourse if you face retaliation. Most employers have insurance to cover such claims and should not punish employees for seeking compensation.
What if the person who assaulted me was a customer, client, or service user?
You may still have grounds for a compensation claim even if the perpetrator was not a colleague but a third party, such as a customer or service user. The key factor is whether your employer took reasonable steps to protect you, especially if there were known risks. Each case is unique, so legal advice is advisable.
Can I start a claim if I have already left the job where the assault occurred?
Yes, you can pursue a compensation claim after leaving your job as long as you do so within the relevant time limits (usually three years against an employer, or two years via CICA). Your employment status at the time of the claim does not affect your eligibility if your case is valid and timely.